Shipping Policy
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification when your order has shipped.
2. Shipping Rates & Estimates
We offer flat-rate and real-time carrier-calculated shipping options at checkout. Estimated delivery time and charges depend on your location and selected shipping method.
3. Order Tracking
Once your order ships, you’ll receive a tracking number via email or SMS. You can use this number to monitor delivery progress on our courier partner’s website.
4. Delays & Exceptions
Shipping delays may occur due to high order volume, postal service problems, or unforeseeable circumstances (natural disasters, strikes, etc.). We appreciate your patience in such cases.
5. Delivery Partners
We work with trusted logistics providers like Delhivery, Bluedart, FedEx, and others to ensure timely and secure delivery.
6. International Shipping
Customs duties, taxes, or import fees (if applicable) are the responsibility of the recipient and are not included in our shipping charges.
7. Questions or Support?
Feel free to contact our customer support team at support@bharat-mart.com for any shipping-related queries.